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Company: FXL7 Ltd, registered in England and Wales
Company number: 16646774
Registered office: 182-184 High St North, E6 2JA, United Kingdom
Contact email: terms@f-xl7.com
These Terms govern use of the FXL7 website and all services supplied by FXL7 Ltd. By visiting our website or engaging our services you agree to these Terms. If you have a signed order, Statement of Work, or proposal, that document and these Terms apply together. If there is any conflict, the order or Statement of Work takes priority.
We provide digital services including website design and development, WordPress builds, search engine optimisation, content and copywriting, social media marketing and management, AI-assisted media generation, and related consultancy and support. Specific deliverables, timelines, and fees will be set out in your quotation, proposal, or Statement of Work.
You must supply accurate and lawful content and instructions. You confirm you hold all rights in materials you provide and indemnify FXL7 against infringement or unlawful use. Delays in providing content or feedback may extend timelines and incur additional costs.
We may use licensed third-party content such as stock images, audio, fonts, animations, plugins, and video. Licences we obtain are non-transferable unless stated otherwise. If you require transferable or exclusive licences you are responsible for the additional cost. If you request us to use unlicensed content you bear all responsibility. A record of licensed assets used can be provided on request.
All intellectual property in our work remains our property until invoices are paid in full. On full payment, ownership of final deliverables transfers to you subject to third-party licence terms. We retain ownership of frameworks, scripts, know-how, processes, and AI-assisted workflows. We may display completed work in our portfolio unless you notify us otherwise in writing.
Quotes are valid for 30 days unless stated otherwise. Standard payment terms are 14 days from invoice date. Payments are made by bank transfer or approved card processor. We do not store card details on our website. Late payments may incur statutory interest and recovery charges. We may suspend work or delivery for overdue accounts.
Some services such as SEO, marketing, or hosting support run on monthly, quarterly, or annual subscriptions. The term and cost will be stated on your order. We will provide notice before renewal with instructions on how to cancel.
Our work may rely on services outside our control including hosting, analytics, DNS, fonts, scheduling tools, or AI platforms. You are responsible for reviewing and accepting any third-party terms that apply. We are not liable for outages, failures, or policy changes from third parties.
Each project includes a set number of revisions stated in your proposal. Changes outside scope may incur extra charges. We will notify you before starting additional work.
Both parties agree to keep confidential information secure and use it only for the project. This obligation continues for five years after project completion or while the information remains confidential.
We comply with UK GDPR, the Data Protection Act 2018, and relevant privacy regulations. Our Privacy Policy and Cookies Policy explain how we process data. Where we act as a processor, our Data Processing Addendum applies. You must only provide us with personal data you are lawfully entitled to share and ensure lawful marketing practices where applicable.
If you are a consumer purchasing at a distance you have a 14-day cancellation right under UK law. You can request us to begin work during this period. If you cancel after work has started, you must pay for work completed. If services are fully delivered within the 14 days, you lose the right to cancel once delivery is complete. Business customers do not have these cancellation rights unless otherwise agreed.
We will deliver services with reasonable skill and care. We do not guarantee specific search engine rankings or traffic levels. For websites, we provide a 30-day warranty against material defects after handover. This does not cover third-party updates, hosting issues, or changes made by you or another supplier.
Nothing limits liability for death, personal injury, or fraud. We are not liable for lost profits, data, goodwill, or indirect losses. Our liability is limited to the total fees paid for the specific service in the 12 months prior to the claim.
Either party may terminate for material breach if not remedied within 14 days. Either party may terminate rolling services on 30 days’ notice unless fixed term. On termination you must pay for work completed and committed costs.
Neither party is liable for delays caused by events beyond reasonable control such as natural disasters, war, strikes, or outages.
You agree not to directly solicit employment of our staff or contractors for six months after completion without consent. A recruitment fee may apply if this is breached.
We may use vetted subcontractors or specialist partners. We remain responsible for their performance.
Both parties must comply with applicable law including anti-bribery, anti-corruption, and modern slavery laws. You warrant that your project and data use are lawful in all relevant jurisdictions.
Formal notices must be sent to our registered office and to your nominated address, with a copy by email.
No partnership or agency is created by these Terms. Assignment requires consent, except we may assign to a group company or acquirer. If any provision is invalid the remainder continues. No third party has rights under these Terms. Updates will be posted on our website and continued use means acceptance.
We may use AI platforms to generate audio, images, video, and text. These outputs are created under our direction and form part of your commissioned work. You receive the same rights as for non-AI deliverables, subject to any licensing restrictions of the AI platforms. We will take reasonable steps to ensure compliance, but cannot guarantee AI-generated outputs are completely free from copyright claims due to evolving laws. You agree that FXL7 is not liable for claims arising solely from the AI nature of outputs provided we have acted in good faith.
These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over disputes.
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